Services

Pay per call basis - Buy anywhere, service it with us. Charges are nomial.

Annual maintenance Contract - Priority service at your doorstep. We keep up our promises

Tele support - Got a problem, call our office (04224210055) and avail telesupport / remote support.


Salient Features of our AMC Offering

  • Priority is given to AMC customers while planning our daily tasks.
  • 3 periodical preventive maintenance schedules per year.
  • 8 hours X 6 days tech support on phone and remote sessions.
  • Contract Includes any number of complaint calls during the period.
  • We carry out a PM routine which will optimise your systems for performance and extends life of the machines as well.
  • Response time of 3-4 hours from the time of receipt of complaint Networking, internet and virus related troubleshooting calls are also covered in AMC
  • Contract type is non-comprehensive (pure service only) and faulty components can be replaced by us if customers purchase through their own source.

Exclusions :The scope of contract excludes cost of spares, physical damages, consumables like print heads, batteries and cartridges.

Our standard rates per PC | Laptop - Rs.1600 + GST
These rates can be lower depending on the proximity and the number of equipments that you want to cover in AMC.


Some of common hardware issues in Laptops & Personal Computer

  • Some or many of the keys are now working in the keyboard
  • Laptop heating up. Requires a good cleanup of dust and replace the paste of the heat sink
  • Laptop not powering on. Perhaps requires a motherboard check
  • Screen display is white or has lines or has bright spots
  • Broken hinge(s)
  • Blue screen error / software not initializing
  • Not connecting to wifi / unable to enable bluetooth
  • Twitching touch pad movements
  • No battery backup
  • Excessive noise from the PC
  • Machine not booting / not powering on
  • PC freezes - takes very long to respond
  • Annoying popups
  • Drive full - run out of storage
  • Not connecting to internet / network
  • Unable to print
  • PC restarting frequently
  • Unable to access certain portals / sites

How else we can serve you?

System study for Optimisation

System study for optimisation

System Maintenance Work

Maintenance Work

System Upgrades

Upgrades

System Hardware Level Service

Hardware level service

Networking - Wired and Wireless

Networking - Wired and Wireless

Firewall Solutions

Firewall Solutions

Data Recovery

Data Recovery

Backup Solutions

Backup Solutions

Service for Printers / UPS and other Peripherals

Service for Printers / UPS and other Peripherals