Pay per call basis - Buy anywhere, service it with us. Charges are nomial.
Annual Maintenance Contract - Priority service at your doorstep. We keep up our promises
Tele support - Got a problem, call our office (04224210055) and avail telesupport / remote support.
Salient Features of our AMC Offering
Priority is given to AMC customers while planning our daily tasks.
3 periodical preventive maintenance schedules per year.
8 hours X 6 days tech support on phone and remote sessions.Contract Includes any number of complaint calls during the period.
We carry out a PM routine which will optimise your systems for performance and extends life of the machines as well.Response time of 3-4 hours from the time of receipt of complaint
Networking, internet and virus related troubleshooting calls are also covered in AMCContract type is non-comprehensive (pure service only) and faulty components can be replaced by us if customers purchase through their own source.
Exclusions : The scope of contract excludes cost of spares, physical damages, consumables like print heads, batteries and cartridges.
Our standard rates per PC | Laptop - Rs.1600 + GST
These rates can be lower depending on the proximity and the number of equipments that you want to cover in AMC.
Some of common hardware issues in Laptops & Personal Computer
Some or many of the keys are now working in the keyboard
Laptop heating up. Requires a good cleanup of dust and replace the paste of the heat sink
Laptop not powering on. Perhaps requires a motherboard checkScreen display is white or has lines or has bright spots
Blue screen error / software not initializing
Not connecting to wifi / unable to enable bluetooth
Twitching touch pad movements
No battery backup
Excessive noise from the PC
Machine not booting / not powering on
PC freezes - takes very long to respondAnnoying popups
Drive full - run out of storage
Not connecting to internet / network
Unable to print
PC restarting frequently
Unable to access certain portals / sites
How else we can serve you?
System study for optimisation
Hardware level service
Networking - Wired and Wireless
Service for Printers / UPS and other Peripherals